Payout Now scheme makes it easier for older people to pay Volunteers without handing over PIN

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Anyone who cannot leave home may be able to ask a trusted friend or volunteer to withdraw cash at any Post Office using a single-use voucher.

The Post Office scheme is being extended and offered to all banks, building societies and credit unions.

If the bank allows it, someone can ask for a one-time barcode sent via text, email or post for a stipulated amount.

A trusted friend or volunteer can exchange the voucher for the cash requested.

Previously, only a named individual, such as a carer, could collect cash in this way on someone’s behalf. Now any trusted neighbour or volunteer can do so.

For more information visit: https://www.bbc.co.uk/news/business-52229698

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