Information & Advice

Age UK Somerset’s Information and Advice Service

We offer a free and confidential information and advice service for older people, their families and carers. We can help with a wide variety of topics such as social care, benefits, etc, but if there’s an area we’re unsure of, we’ll be able to point you in the right direction. We also offer a benefits assessment service and help completing claim forms (although at the moment our Volunteers do not visit clients at home).

If you need advice outside of normal office hours, at the weekend or in the evenings, call Age UK:

Free factsheets available

Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers.

View the Factsheets

Recently added information and advice

• Coronavirus Vaccination Information FAQ
  Lots of questions have been raised about the Coronavirus vaccination procedure so we’ve pulled … Continued
• Christmas Office Closure – Emergency Numbers
• Coronavirus: Somerset is in Tier 2, North Somerset Tier 3 – What you can and can’t do after 2nd December
  Today an announcement was made putting Somerset into Tier 2 restrictions and North Somerset … Continued
• World Mental Health Day on 10th October. Call Open Mental Health ANY day for support
  The World Health Organisation recognises World Mental Health Day on 10 October every year. … Continued
• Ash House Office to close again and staff to work from home from 28th September
  In keeping with the Government’s latest guidance, we will be closing Ash House office … Continued
• Update on Office Re-opening and our Services
  With services opening up slowly across the UK we wanted to keep you updated … Continued
• Facemasks – how to wear & make your own
  Full advice on how to wear and to make your own cloth face covering … Continued
• Hear about the services Age UK Somerset is offering
• Article on how to access groceries if you’re vulnerable and ‘shielding’ due to coronavirus
  In this useful article from the MoneySavingExpert website they cover: – Registering as ‘extremely … Continued
• Banks – dedicated phonelines for over 70s
  Several of the major high street banks have contacted Age UK to share the … Continued
• Download the Age UK Coronavirus Information Guide
  What the guide is about These are uncertain times, and coronavirus (COVID-19) is affecting … Continued
• Guidance from the Government
  Click here for the Coronavirus Guidance dated 30th March 2020. It covers: advice for … Continued
• Tips for staying active at home from the World Health Organisation
  “Sedentary behaviour and low levels of physical activity can have negative effects on the … Continued
• BBC ‘Fraud’ page
  For information/new on some of the latest scams please visit: https://www.bbc.co.uk/iplayer/episode/m000gxqv/breakfast-28032020
• BBC Breakfast on scams
  Apparently there are over 200 coronavirus specific scams going around. Please be aware. To … Continued