Many older people are not online
We know that in the UK around 3 million people over 70 are not online and are therefore missing out on the benefits that being digitally connected has to offer. These can include essential day to day activities such as online shopping for food, and ordering prescriptions but also increasingly a lot of our social world and entertainment has moved online during the lockdown.
How can you help?
Do you have an old smartphone that you no longer use that you could wipe of data, clean and send? If they just want to make video calls or use social media this may be enough.
Could you speak to them about buying an internet enabled device? You would have to order it online for them as physical shops are closed.
Some things to consider
How will they connect?
Do they have a broadband connection? If not, then they would rely on a mobile signal. This is Somerset! Are they in a good signal area?! And there are costs involved in getting connected. Do they want to commit financially to paying for data or broadband?
Going online has its own risks
Can you be patient enough to explain how to use these devices?
It is quite difficult to teach something new when you can’t be face-to-face.
We’ve got a ‘How to’ guides page which we hope can help
A device will only be any good if it works for them.
What will they use it for and is it easy to use?
Although your phone might be great for you, tiny icons might make it tricky to operate.
Go online for them
If getting your older relatives or friends online is unlikely there are still ways you can help using your online knowhow…..
Although delivery slots from a supermarket are scarcer than hen’s teeth at the moment you can shop online on their behalf and arrange delivery to their homes (doorstep only of course!). Many online retailers are still in business think not only food but books, dvds, etc.
Many local groups have formed to provide shopping delivery and other services. It is easier for those online (especially on Facebook and Nextdoor) to find out about these and then pass the information on by telephone. We have compiled a list of food services and voluntary groups which we are adding to all the time – this can be found on our In Your Area page.
If you want to share information but you haven’t got a printer, we can help.
If there is information from this website that you would like to post but you don’t have access to a computer, please get in touch! We will try to help.
Advice and resources from other sources:
- Not sure how to Zoom? Online shopping not your bag? You need FREE One-to-One Covid secure IT/Technology support sessions for older people at The Engine Room, BridgwaterAre you aged over 50? Do you need help to set up … Continued
- How to use WhatsApp for Video Calling – new guide from BT with Clare BaldingBT have produced an illustrated guide to how to use WhatsApp for … Continued
- How to use Zoom for video catch-upsWe may never have heard of it two weeks ago, but now … Continued
- How to use TwitterTwitter is a very popular social media site where users can follow … Continued
- A guide to Video CallingKeeping in touch with family, friends and other loved ones makes us … Continued
- Step by Step Guide to setting up a Facebook AccountFacebook and Facebook Messenger are two very popular ways that people connect … Continued
- Facebook ‘Guide for Beginners’ Video
- More accessible telephones and mobile phonesSome people have trouble using standard telephone or mobile phones. Abilitynet have … Continued
- How to use WhatsAppTwo visual guides from Digital Unite which will help you to use … Continued
- All you need to use SkypeSkype is a computer program that offers a VoIP (‘Voice over Internet … Continued
- How To Get Started with emailA useful and comprehensive guide from Digital Unite covering everything from how … Continued
- New information being added dailyIf there is something you would like to see here, please get … Continued
This website contains links to third party websites that we think may interest you. We cannot guarantee that these share our high standards and respect for privacy. We cannot be held responsible for the content of these websites and following the links and viewing the content outside of our website is at your own risk. We would strongly urge you to satisfy yourself that any activities are safe and suitable for you and your environment, before deciding to taking part, be careful what information you might share and NEVER give out financial information.