If you need help during the coronavirus lockdown

If you are an older person in Somerset or North Somerset (or are supporting someone who is), we want to make sure you get the help you may need whether that is to ensure you have enough food, access to medication or just someone to talk to if self-isolating is making you feel a bit miserable.

Things are changing rapidly but we’ll try to keep you informed.
Jump to the end of the page for the latest news and additions.

Give us a call

You are always welcome to give us a call on

01823 345610

We are working from home and we’re taking lots of calls at the moment, but if you leave a message on the answerphone, we WILL call you back.

In Somerset

Visit the County Council’s webpage for advice if you need help
Find your local Village Agent

In North Somerset

Visit North Somerset Council’s webpage for advice if you need help.
Contact Community Connect on 01275 888803 and find your local Village Agent

Local Groups

There are lots of very local groups and organisations who have formed, and there is likely to be one near you. Have a look at our ‘In Your Area’ pages. If you can’t find anything there and you have access to Facebook or Nextdoor, have a search for “Covid 19” or “Coronavirus” groups. You could try your local shop or the Parish Council for help steering you to a group that already exists.

Where can I find information on food deliveries and other help in my area?

Our “In Your Area” section lists local community groups who may be able to help with shopping and deliveries, and also local food suppliers and other useful information.

Click on your area below.

If you’re feeling a bit low from not seeing anyone, we have a team waiting to get in touch with a “Friendly Phonecall”.

Lady smiling while on phone

Friendly phone calls

If you are feeling lonely or a bit isolated and feel that a chat would help, get in touch! We have started a new Friendly Phone calls service which is just that!

Sign up and you will receive a phone call from one our friendly members of staff.

Call 01823 345610 to register

Please leave a message including your name and number


Latest information relating to help